Privacy Policy
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Atlas Privacy Statement
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Who We Are​​​​
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We are Atlas Mediation, 4 Kaynes Park, Ascot, SL5 8DP. We are registered on the Information Commissioner’s Office Register of Data Controllers and act as a data controller. This means that we are responsible for deciding how we hold and use personal information about you.
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2. Personal Data means data about a living individual who can be identified from those data (or from
those and other information either in our possession or likely to come into our possession).
Use of Personal Data
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3. We will collect your data for various purposes with the aim of providing and maintaining mediation services. This may include:
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(a) To notify you about changes to our Service;
(b) To allow you to participate in interactive features of our Service when you choose to do so;
(c) To provide customer support;
(d) To gather analysis or valuable information so that we can improve our Service;
(e) To monitor the usage of our Service;
(f) To detect, prevent and address technical issues;
(g) To fulfil our contractual and legal obligations in a manner we reasonably deem necessary;
(h) Where you have opted in - to provide you with news, special offers and general information
about other services relevant to mediation, legal or well-being practice.
Types of data collected
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4. In order to provide mediation services, engage with feedback and follow up and/or manage any complaints we may collect personal information, including:
(a) Personal details (such as your name, address and telephone number), personal details relevant to your dispute with other participants; and
(b) Computer details, such as IP addresses;
5. Additionally, our website may use cookies which are small text files which are placed on your
computer by websites that you visit. They are widely used in order to make websites work, or work
more efficiently, as well as to provide information to the owners of the site.
In using the Atlas Mediation website, you are consenting to the use of cookies. You are of course able to change your cookie settings within your browser at any time. If you do not know what cookies are, or how to control or delete them.
Legal Obligations to disclose
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6. Confidentiality is key in providing mediation services. We take your privacy very seriously. We will
never, unless required to do so by law, disclose your personal information without your explicit
consent. We will process the personal information about you that we collect, store and use for the
following purposes:
(a) to enable us to comply with our contractual, legal and regulatory obligations;
(b) to allow us to provide mediation services to you;
(c ) to update and enhance our client records; and
(d) to send you publications, and marketing communications, if you have consented
7. Atlas Mediation may disclose your personal information
(a) If you have granted permission;
(b) If we are required to do so by law in in response to a valid request by a public authority or court;
(c) In order to establish our legal rights, or to exercise or defend those rights;
(d) To prevent or investigate possible wrongdoing in connection with the Service;
(e) To protect the personal safety of users of the Service or the public;
(f) To protect against legal liability.
8. We will only use your personal information for the purpose(s) for which it was originally collected,
unless we reasonably consider that we need to use this data for another reason and that reason is
compatible with the original purpose(s). If we need to use your personal information for a different
purpose we will notify you and explain the legal basis which allows us to use the data for that
alternative purpose.
Security of Your Personal Data
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9. We will take all commercially reasonable, and proportionate, organisational and technical measures to
prevent the misuse, loss or alteration of your personal information.
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10. Please remember that, notwithstanding our efforts outlined above, no method of transmission over
the Internet, or method of electronic storage is 100% secure.
Retention of Data
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11. We will retain your Personal Data only for as long as is necessary for the purposes set out in this
Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our
legal obligations (for example, if we are required to retain your data to comply with applicable laws),
resolve disputes, and enforce our legal agreements and policies.
Your Rights
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12. Atlas Mediation aims to take reasonable steps to allow you to correct, amend, delete, or limit the use
of your Personal Data.​
13. If you wish to be informed what Personal Data we hold about you and if you want it to be removed
from our systems, please contact us.
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14. In certain circumstances, you have the right:
(a) To access and receive a copy of the Personal Data we hold about you. This is usually done in
electronic format;
(b) To rectify any Personal Data held about you that is inaccurate;
(c) To request the deletion of Personal Data held about you.
15. Please note that we may ask you to verify your identity before responding to such requests. There is
not normally a fee for this process, but we reserve the right to charge for administrative costs where
the request is excessive or manifestly unfounded.
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16. You can complain to us, or to a supervisory authority – the Information Commissioner's Office (ICO).
Changes to Policy
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17. We reserve the right to update this Privacy Policy at any point in time. Should such revisions take
place an updated policy will be uploaded to our website.
Jurisdiction and Choice of Law
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18. Any legal issues arising out of, or in connection with, this policy are subject to the exclusive
jurisdiction of the courts of England and Wales. The applicable law is also, exclusively, that of the
law of England and Wales.
